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The Cycle Collective · Dorking

Workshop

Workshop ✳ Servicing ✳ Repairs ✳ Builds ✳ Surrey Hills

The workshop.
Your personal service course.

Your bike is a machine and, like all machines, regular maintenance is the key to performance and enjoyment. Whether or not there's an obvious problem, servicing keeps it safe and running at its best. Prevention is better (and cheaper) than cure, and a well-serviced bike gives you many more trouble-free miles.

MechanicsCytech qualifiedYears of experience on the tools
ElectronicsDi2 · EPS · AXSElectronic and wireless specialists
TurnaroundSame dayIn by 10.30am, subject to parts
Aftercare2-week tweakFree adjustment as parts settle

Faster, cleaner, quieter

Chain waxing

Swap oily lube for hot-melt wax: a drivetrain that runs smoother, stays clean and lasts longer.

We strip the factory grease right back to bare metal, then immerse the chain in hot-melt wax so it coats every roller and pin. Waxed chains don't pick up grit and grime the way oily ones do, so your drivetrain stays cleaner, runs quieter and wears more slowly. No more black marks on your leg either.

New chain prep & wax

A brand-new chain fully stripped of factory grease and hot-waxed, ready to fit. The best way to start.

£25 + chain

Re-wax

Your waxed chain cleaned and re-dipped to restore that fast, silent feel.

£25

Waxes we use

Silca Secret Chain BlendCeramicSpeed UFO SpeedCeramicSpeed UFO Ultra Endurance

Want to wax at home? We stock Silca and CeramicSpeed waxing kits, chain strippers and drip-on wax lubes for top-ups between waxes.

Beyond the menu

Other services

Beyond our fixed services, we can carry out almost any workshop job, from wheel builds and electronic set-up to carbon frame repair.

Workshop labour, charged to the nearest 15 minutes£75 / hour
Wheel building, per wheel (parts extra)£50
Electronic diagnostics, firmware updates & shift customisation£20
Extra cleaning for bikes brought in dirty£15

Wheel building

Talk to us about your riding and we'll build the right wheels for it, with rims, hubs and spokes from most manufacturers.

Electronic groupsets

Full diagnostics for Shimano Di2, Campagnolo EPS and SRAM AXS: firmware updates, new functions and shifting customised to you.

Carbon frame repair

Cracked or damaged carbon doesn't always mean a new frame. We'll inspect the damage, explain your options and restore your frame's strength and finish. Priced on assessment.

Common jobs

New bike build from frameGroupset transfer to new frameBike strip-downGear serviceTransmission degreaseBrake serviceHydraulic disc brake bleedBottom bracket fittingBar tape fittingWheel trueTubeless setupHub servicePuncture repairCarbon frame repair

Can't see what you need? Get in touch and we'll help.

Your visit

On the day

Drop your bike in by 10.30am and we'll do our best to have it ready to ride by the end of the day.

01

Drop off

Bring your bike in by 10.30am on the day of your service, clean if possible. You're welcome to drop it off earlier and leave it with us.

02

Assessment

One of the team will run through an initial assessment with you, to understand what you need and offer guidance.

03

Ready to ride

We aim to have your bike ready by the end of the day, subject to parts. If anything extra is needed, we'll call you first.

04

Collection

Please collect within a week of your service. Need a tweak as things settle? Drop it in within two weeks, free of charge.

Small print

Good to know

Parts are extra

Service prices are labour only. Our assessment gives you an idea of what's needed, and we'll contact you before fitting any additional parts, so please keep your contact details up to date.

Old parts

Worn, broken or replaced parts are disposed of unless you ask to keep them.

Storage

We may charge for storage if a bike isn't collected within a reasonable time.

Protect your warranty

Warranties on new products often depend on regular maintenance. Campagnolo (up to 4 years), CeramicSpeed (up to 6 years) and Chris King all require it.

Book a service

Your bike dialled in.

Book a fixed-price service online, or get in touch with your bike's make and model and what it needs, and we'll find a date that works.

Book a service online Email the workshop

office@thecyclecollective.cc